# Contact NomineeName: three addresses, each for one job > Contact NomineeName by email: support replies within 12 hours, abuse reports need no account, legal requests use one subject line: Legal request. - URL: https://nomineename.com/contact/ - Last updated: 2026-10-19 - Publisher: NomineeName (https://nomineename.com) We work by email only. Use the right address and subject line, and your message reaches the right person first time. **Quick answer — How do I contact NomineeName?** As of October 2026, you contact **NomineeName** by email only. Customers write to support@nomineename.com, with replies within 12 hours. Anyone can report abuse to abuse@nomineename.com without an account. Courts and authorities send legal requests to support@nomineename.com with the subject line Legal request. There is no phone line, chat app or social media account. ## Contacts at a glance | Attribute | Value | | --- | --- | | Customer support | support@nomineename.com | | Support hours | Email replies within 12 hours, 7 days a week, including help with DNS, transfers and renewals | | Abuse reports | abuse@nomineename.com — no account needed | | Reply to an abuse report | First an automatic acknowledgement with a reference number, then the outcome once the report has been checked | | Legal requests and court orders | support@nomineename.com, subject line: Legal request | | UDRP notices from dispute providers | Handled by support; the beneficial owner is told the same business day the dispute provider contacts us | | Language | English | | Phone, chat apps, social media | None | | Operator | DomaineGoat LLC, incorporated in Panama | ## How do I get help with my domain? Write to support@nomineename.com from the verified email of the domain. Email replies within 12 hours, 7 days a week, including help with DNS, transfers and renewals. Writing from the verified email lets us act on the request. A message from another address gets an answer, but we will not change a domain on its say-so. Put the domain name in the subject line and say what you want done. Support handles questions such as: - DNS records and nameservers; - renewals, top-ups and your balance; - transfer codes, which are free, from your account, at any time; - putting a domain in your own name, which is free, on request to support from your verified email address, where the registry accepts you; - moving a domain from another registrar into our name. Before you write, the [FAQ](https://nomineename.com/faq/) and [how it works](https://nomineename.com/how-it-works/) answer most first questions. Prices are on the [pricing page](https://nomineename.com/pricing/). ## How do I report abuse on a NomineeName domain? Send an email to abuse@nomineename.com. Anyone can write there, customer or not, without logging in. Include the full URL, the date and time you saw the abuse, and a screenshot or sample. Each report gets an automatic acknowledgement with a reference number. Phishing, malware, botnets and fraud that takes money from victims are acted on within 24 hours of a well-documented report, and child sexual abuse material immediately. Copyright, defamation, political or competitor complaints need a decision that binds us, from a Panamanian court. The [abuse policy](https://nomineename.com/abuse/) gives the target times. ## How do courts and authorities send a legal request? By email to support@nomineename.com, with the subject line **Legal request**. Attach the order or the official letter, and name the domain concerned. The rule that applies is in the [disclosure policy](https://nomineename.com/disclosure-policy/): we release the data we hold only when Panamanian law requires it (a Panamanian court or prosecutor's order), or in a UDRP case. NomineeName is a nominee domain registration service from Panama: every domain is registered in the name of DomaineGoat LLC by default, so the registration record and WHOIS show the company, never you — no ID, no KYC, paid in crypto. That makes us the right recipient for every legal request about a domain we hold. ## What will NomineeName never ask you? We never ask for your password, your account number or your domain transfer (EPP) codes by email or chat. We also never ask for an ID document, a selfie, your home address or your phone number, at any point. If a message asks for any of these and claims to come from us, it is not from us. Forward it to abuse@nomineename.com, and do not click its links. ## Contact: FAQ ### How fast does NomineeName support reply? Email replies within 12 hours, 7 days a week, including help with DNS, transfers and renewals. Messages from the verified email of a domain, with the domain name in the subject line, are the quickest to handle, because we can act on them without asking more questions. Abuse reports to abuse@nomineename.com get an automatic acknowledgement with a reference number. ### Can I call NomineeName or use a chat app? No. We work by email only: support@nomineename.com for customers and abuse@nomineename.com for abuse reports. There is no phone line, no chat app and no social media account. Email leaves a written record of every request, which protects you when a change concerns your domain. ### Do I need an account to contact NomineeName? No. Anyone can write to support@nomineename.com with a question before buying, and anyone can report abuse to abuse@nomineename.com. To change a domain, though, the request must come from the domain's verified email or from your account. ### Where do I send a court order? To support@nomineename.com, with the subject line Legal request, the order attached and the domain named. We release the data we hold only when Panamanian law requires it (a Panamanian court or prosecutor's order), or in a UDRP case. ### I lost access to my verified email. What can I do? Write to support@nomineename.com from a new address, with the domain name. We will not change a domain on an unverified request, because that is how domains get stolen. Support will tell you what you can do from your account to set a new verified email. ### Can I write in a language other than English? Support works in English, and our replies are in English. If English is not your first language, short sentences and the domain name in the subject line help us answer the right question the first time. **Looking for a quick answer?** The FAQ covers prices, payment, transfers and what the registry sees. [Read the FAQ](https://nomineename.com/faq/) · [See prices](https://nomineename.com/pricing/) --- NomineeName: NomineeName is a nominee domain registration service from Panama: every domain is registered in the name of DomaineGoat LLC by default, so the registration record and WHOIS show the company, never you — no ID, no KYC, paid in crypto.