Acceptable use policy

1. Who and what this policy covers

This policy is part of our terms of service. It applies to every customer and every domain on the service, at every price, with or without the Domain protection option.

NomineeName is a nominee domain registration service from Panama: every domain is registered in the name of DomaineGoat LLC by default, so the registration record and WHOIS show the company, never you — no ID, no KYC, paid in crypto.

Because our company is the registrant of record, the use of your domain is, in the eyes of the registry and of ICANN, the use of a domain we hold. That is why this policy exists and why we enforce it.

2. What you may do

You may use a domain for any lawful purpose. Examples:

• a business, a product or a project, before or after its launch;
• a personal site, a blog or an email address;
• a portfolio of domains held for later use or sale;
• journalism, criticism, satire, activism or political speech;
• a site that some people dislike, or that a company would prefer to see offline.

Unpopular content is not abuse. A complaint that only says a site is unwelcome leads to no action.

3. The strict exceptions: uses that lead to suspension

You must not use a domain, its DNS or its email for any of the following. On a well-documented report, we suspend the domain:

• Phishing, including pharming: pages or emails that imitate a service to collect passwords, codes or payment details.
• Malware: spreading malicious code, or hosting it for others.
• Botnets: controlling infected machines, including command-and-control domains.
• Child sexual abuse material, in any form, hosted or linked. The URLs are reported to NCMEC.
• Fraud that takes money from victims: fake shops, investment and crypto scams, wallet drainers, impersonation of a bank or brand, and sale of stolen data.

Target times: phishing, malware, botnets and fraud within 24 hours of a well-documented report; child sexual abuse material immediately, and the URLs are reported to NCMEC. Spam that serves to deliver one of these uses is treated as part of it, as ICANN rules require.

4. Other unlawful uses

You must not use a domain to break the law that applies to you. This includes infringing copyright or trademarks, defamation, harassment and threats.

For these cases, the rule is: no takedown on complaint alone. A copyright, defamation, political or competitor complaint needs a decision from a Panamanian court. When such a decision orders action on a domain, we apply it.

Trademark claims about the domain name itself go through the UDRP, which ICANN requires. See UDRP and nominee domains.

5. Names we may refuse

We may refuse or cancel a new registration when the name and its first use leave no doubt that it was set up for a strict exception. An example is a bank's name joined to a word such as login or verify, pointed at a page that copies the bank.

6. Your duties as beneficial owner

• Keep your verified email working. ICANN requires a contact that answers within 15 days of a registration, a transfer or a change. An unreachable contact can lead to suspension.
• Do not give false information in your account or to support.
• Answer our messages about an abuse report or a dispute.
• Keep your account safe. Changes made from your account are treated as made by you.
• Clean a hacked site. If your site is hacked and used for phishing or malware, it is suspended like any other. Tell us when it is clean, and we review it.

You are responsible for the content and use of your domains. DomaineGoat LLC, as registrant of record, answers to third parties for the domains it holds; under our terms, you compensate it for losses caused by your unlawful use.

7. What happens when this policy is broken

For a strict exception, the domain is suspended within the target time. Suspension stops the domain from resolving. It does not reveal your identity: disclosure follows the separate disclosure policy.

When a domain is suspended for a strict exception, we may also check the other domains of the same account. Repeated strict-exception abuse from one account can end the service for that account, as set out in the terms.

With Domain protection ($29 per year per domain), every complaint is read by a person before any action on the domain, and you are told when the law allows; without the option, complaints follow the abuse policy. The target times of section 3 do not change.

8. Appeals

You can contest a suspension by replying to our notice, or by writing to [email protected] from the domain's verified email. Send the evidence that matters: proof that a hacked page is clean, that a page is not phishing, or that a report was wrong. We review the case again. If the review finds the suspension was wrong, the domain is restored.

9. Changes to this policy

We may change this policy, for example when ICANN rules change. The date at the top shows the last change. Changes that limit what you may do are announced by email to customers before they apply. Prices of every extension are on the pricing page.

Questions about this policy: [email protected]. Abuse reports: [email protected].